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Please read these Terms of Use carefully before using our Website.
When placing an order on this website, you will be required to agree to these terms.
The content of this Website is the sole property of Speedworks and is protected by copyright,
trademark and other intellectual property laws. By using this Website, you signify to us your
agreement that use of the Website is restricted to personal, non-commercial use.
You agree not to reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or
circulate the content received through the Website to anyone, including but not limited to,
others in the same company or organization without Speedworks express prior written consent.
If you do not agree with any of these Terms of Use, please do not use our Website.
We reserve the right to modify, alter, and otherwise update these Terms of Use at any time
at our sole discretion. Should you make use of our Website thereafter, you are bound by the
latest Terms. To ensure that you have a thorough understanding of our policies,
we suggest that you review these Terms each time you visit this Website.
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Ordering
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It is our goal to make ordering as easy as possible for our customers.
We strive hard to ensure the best possible experience for order processing.
If you would like us to change our ordering methods and/or policies,
we welcome your suggestions. Please email all suggestions to: sales@speedworks.in
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Online Orders:
We provide a safe and user-friendly shopping experience online.
All orders are processed using SSL (Secure Socket Layer) encryption technology for
credit card processing.
Phone Orders:
For your convenience, we are available Monday - Friday from 10AM-5PM for telephone orders .
Simply call our knowledgeable sales staff at +91-44-28331861, 30281861.
At this time, we do not yet have a toll-free number, and we cannot accept collect phone calls.
Mail Orders:
If you would like to place an order using a Business or Personal Check, Cashier's Check, or Money Order
,Please include your vehicle Year, Make & Model on the page(s), and simply mail the order information
and payment to:
Show Room:New No.18,
Wallace Garden, IInd Street,
Chennai - 600 006.
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Payment
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Speedworks accepts payment using credit cards .
Sorry, but we do not yet accept C.O.D orders at this time.
For more details on any additional payment option needs,
please contact us at at +91-44-28331861, 30281861
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Credit/Debit Card Payment:
When ordering online, we accept MasterCard, Visa, Credit and Debit Card.
When paying with a credit card, please take care to correctly remit the card number,
expiration date and CVV2 # from your card. IF YOUR SHIPPING ADDRESS IS different from your
billing address please ensure that you inform us of a person who will be accepting the shipment.
All credit cards are authorized only upon ordering to verify accurate customer information
and authenticate your credit card for fraud protection.
Should you decide to cancel, or if you are placing a pre-order, it may take our credit
card processor 2-5 business days to lift the authorization.Speedworks reserves the right to
charge your credit card for any such fees subsequent to the original transaction.
Please email us prior to ordering to verify any information.
Check Payment:
Cashier's Check, Certified Check, Money Order, Personal & Business Checks
are all accepted. Personal checks must have your name, address and check number,
bank imprinted on the check to be accepted. Checks with ONLY PO Box for the address will
not be accepted. Please also include your current physical address (if different from check)
and phone number and current driver's license number and state. All checks must be verified
as 'Cleared' by our bank prior to shipping products. Checks typically take 10-12
BUSINESS DAYS to clear. When a prepayment is short of the actual total amount of the order, y
ou will be notified and requested to remit the difference before the order is processed.
PLEASE DO NOT SEND CASH.
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Pricing
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On our website, beside each part listing, is a price.
However, this convenient information may become obsolete due to
manufacturing cost increases. Therefore, we reserve the right to make price changes
without notice. VAT will be charged 12.5% tax to the total cost of the merchandise on
their order. All amounts are in INDIAN RUPEES.
ALL SPECIAL ORDERS ARE FINAL. NO RETURNS OR REFUNDS!
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Out-Of-Stock, Special Orders and Backorders
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In some cases, we may not have a specific product in stock.
Our standard policy is to place an order with the manufacturer the same day you order from us.
In an effort to get the product to you as quickly as possible,
if the product is available Speedworks may have the manufacturer drop-ship the item directly
to you. In cases where you have ordered multiple items and one item is out of stock for
any reason, your entire order may be held until the item is back in stock.
Otherwise, one or all of your items may be drop-shipped. There is no additional shipping charge
for drop-shipped items.
Special Orders require pre-payment and are NOT RETURNABLE!
Some special order items may take additional time in transit.
In some cases, it is necessary for Speedworks to cancel orders for a backorder or discontinued part.
We reserve the right to cancel these orders.
There is no additional shipping charge on backorder shipments.
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All orders are considered final upon placement.
To cancel an order, YOU MUST SPEAK DIRECTLY TO A Speedworks SALES REPRESENTATIVE via
telephone TO HAVE YOUR ORDER CANCELLATION CONFIRMED, AND TO RECEIVE YOUR CANCELLED ORDER CODE.
E-MAILED, FAXED OR VOICE-MAIL MESSAGED CANCELLATIONS ARE NOT ACCEPTED.
Shipped orders, full or partial, are not cancelable under any circumstances.
Requesting a cancellation DOES NOT cancel an order unless confirmed by Speedworks.
Cancellations are not guaranteed by Speedworks and may take up to 72 hours to confirm,
depending on the product ordered. Orders shipping the same day a cancellation is requested are
considered shipped.All cancellations are subject to a processing fee of up to 10%,
depending on your payment method.Some specialty items and/or special orders are not returnable,
refundable or cancelable under any circumstances. (See product description for more details.)
These items include seats, roll bars, harnesses and all electronic items.
Cancellation requests on items that have shipped previous to the request are considered
completed orders, and will be rejected. Circumstances beyond the control of
Speedworks (natural disaster, weather, earthquakes, carrier loss, changing your mind,
change of address, customers moving, manufacturer boxing and/or drop-shipping the
wrong product, delivery truck crashing, late delivery of a gift-order, act of God, etc.)
do not qualify for order cancellation or return.
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Shipping
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All shipments are F.O.B. Santa Clarita, California unless drop-shipped directly by a
manufacturer. Standard sized items (under 150 pounds) will be shipped by ground service
unless another type of service is selected or requested. ETAs are for business days only and
do not include weekends. Expedited Larger items will be shipped by truck freight.
We do not ship to PO Boxes or APO/FPO addresses. We do not ship C.O.D. orders.
All orders must have complete shipping address, email address or fax number, and a phone number.
We use UPS Ground as our primary shipping method for all standard size packages.
All credit card orders that are verified by 3PM PST ship same day if product is in stock!
Gravana does not charge a handling or processing fee for standard orders. Speedworks is only
responsible for shipment, not delivery. We ship all merchandise complete, properly packaged,
and insured. Any damage, loss, or missing claims must be made with the carrier as stated in the
Damaged Shipments section.
Any order placed by the customer with the wrong address which requries shipper to make a correction will be subject to an address correction fee, as charged by shipper. This fee will be billed to your credit card or billed COD, depending on the shipper. Promotions offering shipping discounts and/or free shipping are valid only in India via Ground service.
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PLEASE INSPECT YOUR PACKAGE UPON DELIVERY, IN THE PRESENCE OF THE CARRIER!
OPEN THE ITEM AND THOROUGHLY INSPECT IT FOR ANY DAMAGE. ONCE YOU SIGN FOR IT,
YOU HAVE AGREED THAT IT WAS RECEIVED IN GOOD CONDITION. NO EXCEPTIONS!
Upon receipt of an obviously damaged package, you may receive the order and make note of
the visible damage, in writing, to the carrier. In many cases, once the package is opened,
the parts are not damaged and there is no further action needed. However, if upon inspection
of the parts, you find them damaged due to the carriers handling, you then have 24 HOURS to
file a formal claim with Speedworks. DO NOT RETURN THE DAMAGED PARTS TO SPEEDWORKS.
Keep the package and parts as close as possible to the condition in which you received them
as the INSURANCE will want to verify the damage. Without the package, the INSURANCE
will void your claim. Claims for shortages due to carrier negligence must be made with the
carrier within 24 hours of receipt of merchandise. If you cancel your order after payment
has been made, you may be charged a cancellation fee of 10%. Once you have filed your claim,
please notify our customer service department with the details so that we may assist you and
answer any questions you may have on your claim.
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Any customer who refuses delivery of an order (damaged shipment excluded) will be charged for
the freight out, the additional return freight charges and any related fees including accounting
and restocking fees. These charges must be paid in full before any future orders will be shipped.
Any damage that occurs as a result of a refused shipment will be the buyers responsibility.
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Returns
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At your discretion, you may return all or part of any order for up to 30 days after the original
ship date. However, all returns must be made within the before mentioned 30 days.
This includes warranty or incorrect merchandise. No Exceptions! All returns are subject to a
restocking fee as stated below in our policy. Some items, such as special orders and/or
"One At This Price" sale items, are not returnable/refundable/cancelable under any circumstances.
Please see product descriptions for details.
The Speedworks return policy is as follows:
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The customer must call Speedworks to have a qualified representative approve the return and
issue a Return Merchandise Authorization (RMA) number.
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Only items which are unused, uninstalled, or determined to be defective, may be
returned within 30 days from the date of shipping.
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The customer must return unused and uninstalled merchandise in the original packaging to us within 30 days of receiving a return authorization number.
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The RMA number must be visibly displayed on at least two (2) sides of the outside of the returning package.
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The customer is responsible for ALL freight charges incurred with a return or exchange.
All returns must be pre-paid shipping and fully insured.
Speedworks will not accept collect shipments.
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Return claims must be made within the 30 days of the ship date on the invoice.
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Returns must be accompanied by a copy of the original invoice and/or packing slip.
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In cases where a return is due to a shipping error on the part of Speedworks,
the correct item will be shipped at Speedworks expense.
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Items returned without an RMA number or using an expired RMA number will be refused.
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It is the customer's responsibility to see to it that an item returned is properly packaged and
insured, to protect the customer from loss. Any returns that arrive damaged will be refused for you
to file a damage claim with your shipper.
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Any damage, loss or missing claims must be made with the carrier.
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Speedworks assumes no liability for returns that are mis-shipped, mis-packaged, or mis-delivered.
The carrier you use for a return is your choice. However, we suggest using a reputable
carrier for your protection and to ensure prompt delivery. Shipping insurance is suggested
for your protection. Original shipping fees are not refundable. We are not responsible for
unauthorized returns. Restocking fees are charged only when absolutely necessary.
These charges range from 15% to 25% depending on the type of product and the following
circumstances:
1.The product has been damaged and cannot be resold as new.
If damage is significant, the product will be returned to the original customer at their
expense.
1.Original packaging has been damaged and therefore the product must be inspected and repackaged. This procedure is intended to insure our customers always receive new and properly packaged merchandise.
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Product Use & Installation
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Speedworks expects our customers to exercise good judgment regarding the proper selection,
installation, use and maintenance of any product. Speedworks has no control over the selection,
use, installation or maintenance of any product. Speedworks assumes no responsibility for damage
or injury of any kind due to any misuse or improper application of any products in any way by any person.
Although many of our customers choose to install the products purchased from Speedworks themselves, we always
recommend professional installation. Customer is expected to research OEM and/or aftermarket
installation times. Customer is expected to verify that the parts ordered from Speedworks
will properly fit with any other upgrade and/or modification made to your vehicle.
Speedworks will not held liable for any lack of research by a customer. If your vehicle has
been modified, especially any components directly related to the part (s) you are buying,
you should verify that the part (s) you are buying will work with your modified vehicle.
Once installation has been attempted, the manufacturer will not accept a return except under
warranty, if the product is deemed defective. All items purchased from Speedworks are installed
at the buyer's risk. Speedworks is not responsible for the installation, or any damages or defects caused to
your vehicle as a result of the installation of products sold by Speedworks. If you are ordering seats and/or seat
covers of any kind, please be sure to refer to your owners manual for any safety restraint and/or airbag
settings that may be affected by the installation of aftermarket seat products. Speedworks is not
responsible for any damage as a result of airbag deployment or non-deployment due to the installation of
such products. Due to the variance in manufacturing tolerances, if you are ordering wheels, you are assuming
the responsibility for ensuring that the size and offset will fit your vehicle. Some wheel applications may
require the use of spacers and/or fender modifications to ensure proper fit.
For all products which require or suggest painting prior to installation, Speedworks recommends that you
pre-fit the product onto the vehicle prior to painting and final installation. Such products include, but
are not limited to, Hoods, Body Kits, Bumpers, Spoilers, Steps, Headers, Exhaust, Roll Bars, Etc.
Speedworks is NOT responsible for any paint work performed. Speedworks is not responsible for warranty of
any product for which the manufacturer suggests painting prior to installation. Additionally, once an item
has been painted, it is not returnable except under warranty provisions made by the manufacturer, and
you will be required to deal directly with the manufacturer in some cases. You will be required to ship
the product back to the manufacturer for repair or replacement at your own expense.
ALWAYS TEST-FIT! NEVER PAINT BEFORE TEST-FITTING A BODY PRODUCT!!!FIBERGLASS PRODUCT DISCLAIMER:
Due to the various tolerances on your vehicle, virtually all fiberglass body parts will require slight
modification to the kit and/or your vehicle in order to achieve a precise fit. Some bumpers require
modification and/or removal of your OEM crush foam and/or metal under-bumper. Most body shops experienced
in aftermarket body kits should be able to provide you with a reasonable quote to perform the modifications
needed for proper fitment prior to painting. If you feel that your body shop is quoting the work too high
or is incapable of performing the work, please contact us and we will be happy to discuss the product(s)
with your body shop, as well as making alternate body shop recommendations, where possible. If you have
purchased a carbon fiber product, please understand that no two weave patterns will be the same.
Additionally, hand-laid carbon fiber will have slight differences in consistency due to resin pulling
the weave one way or another. This is especially true on edges and/or corners, but can be seen in any
part of the product. This characteristic is what gives carbon fiber its uniqueness versus painted products. Aftermarket exhaust system products are designed to increase performance and/or fuel economy and may be louder and/or have a higher level of resonance than OEM. Please keep this in mind when purchasing exhaust products, as “too loud” are not a reason to return an exhaust product. Some performance exhaust products may require an additional resonator to help reduce the sound level.
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All orders placed with Speedworks are considered final upon placement.
We will try to accommodate address changes, however we do so under no obligation or guarantee.
Even if an address change is accepted and confirmed by Speedworks, any change of address made by
the customer subsequent to placing the order is not guaranteed by Speedworks.
The customer accepts all responsibility to receive the package at both addresses.
Any order placed by the customer with the wrong address which requires CARRIER to make a
correction will be subject to an address correction fee, as charged by CARRIER.
This fee will be billed to your credit card or billed COD, depending on CARRIER.
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Warranty
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Warranty and/or defective merchandise are subject to the terms of the manufacturer's warranty only.
Speedworks shall not be held liable for incidental or consequential damages, nor shall Speedworks be
liable for any labor or inconvenience. Speedworks responsibility is limited to replacement of the
defective item only. No refunds will be issued. If a manufacturer's warranty card is included in
the package, it must be filled out completely by the customer and mailed to the manufacturer prior
to submitting any warranty claims. The manufacturer's warranty tag must be attached to the defective
product, where applicable. Speedworks does not provide refunds on warranty claims.
Defective items under warranty may be returned for direct replacement AFTER a Speedworks RMA
(Return Merchandise Authorization) has been issued. Proof of defect, damage or imperfection must
be provided to Speedworks via digital photograph(s) prior to any warranty claim filing.
All warranty packages must be issued a RMA number from Speedworks, and must be accompanied by a
copy of the original invoice. The customer is responsible for all freight charges incurred with a
warranty, inbound and outbound. Because returns may need to be shipped to one of our warehouses or
manufacturers, you must call us at 91 - 44 -30281861 to receive your RMA and the appropriate return
address will be provided at that time. The RMA number must be clearly displayed on at least 2 sides of
the outside of the package. All Speedworks RMA numbers expire after 30 days. Items returned without an
RMA number or using an expired RMA number will be refused. It is the customer's responsibility to see
to it that an item returned for warranty is properly packaged and insured,
to protect the customer from loss. Any damage, loss or missing claims must be made with the carrier.
Only items authorized for warranty service will be processed. Unauthorized customer warranties or warranty
items that do not meet warranty criteria as stated by the manufacturer will be denied and returned
if requested, at the customer's expense. Unclaimed denied warranty returns will be destroyed.
Speedworks assumes no liability for warranty returns that are mis-shipped, mis-packaged, or
mis-delivered. Speedworks reserves the right to deny warranty service if it is evident that the
warranty claim is fraudulent or a result of abuse and/or improper preparation and/or installation.
No other responsibilities or warranties are expressed or implied. Please read our Returns section for
additional instructions on returning merchandise.
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We are continually improving our web site, in order to meet your specific needs.
In order to accomplish this, we need to store information that you have entered
while navigating through our website. Our privacy policy explains the fair use of
information that we collect.
Email Addresses:
When you opt-in to our email program, we will inform you of sales, promotions, special events and
communicate the status of your order(s) placed with us. At any time you may decide to opt-out by
emailing us at support@speedworks.in using the email address for which you want to Opt-Out and simply
type the phrase Opt-Out in the subject line of the email. We will then omit the email address from any
future mailings.
Telephone Numbers:
We DO NOT share or rent your telephone numbers with other companies.
If you supply us with your telephone number(s) you may receive telephone contact only from us
with information regarding your order, new products, services or upcoming events.
Physical Mailing Addresses:
Visitors who supply us with their postal address may receive catalogs and/or information on our
products and/or services, promotions, and upcoming events. From time to time, we make your postal
mailing address available to the manufacturers of the products we sell, as well as other partner
organizations whose products or services we may use for our sweepstakes programs. We require that
these organizations adhere to the Speedworks privacy policy. If you would like to be removed from
our partnership mailing program please contact us at the mailing address below or call or customer
service number at.
Additional Privacy Information:
We want to insure that shopping online with Speedworks is safe and secure.
We have implemented internal policies for security so you never have to worry about loss,
misuse, or alteration of information that we have collected from you at our site.
Security:
We use the best technology for secure commerce transactions.
Your information is sent to us encrypted and protected against disclosure to third parties.
We use cookies as a method to capture data needed to ensure proper ordering.
If your cookies are disabled, you will be able to properly use our website.
We are a secure site utilizing state-of-the-art Secure Socket Layer (SSL) encryption technology for
data security.
Speedworks has been in business serving the automotive enthusiast since 2002.
Our employees are active members of the Madras Motor Sports Club (MMSC),
Federation of Motor Sports Club of India (FMSCI). We make every effort to comply with published
guidelines regarding privacy and other issues from each of our association memberships.
Speedworks is committed to your Privacy. If you feel that we are not meeting our stated goals,
please contact us immediately via email support@speedworks.in , or send us a letter.
Our mailing address is:
Speed Works
Show Room:New No.18,
Wallace Garden, IInd Street,
Chennai - 600 006.
Our Customer Service number is +91-44-28331861, 30281861 and is available Monday-Friday 10AM-5PM PM
We welcome your comments regarding our privacy statement or any other ideas you have about our company.
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Disclaimer
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Speedworks is not responsible for typographical errors, image errors, omissions, changes,
price discrepancies, etc. All prices and terms are subject to change without notice.
Images are provided by the manufacturers and may be a representation of the item for sale.
Any product issues that result in actual product appearing different from images must be addressed
with the manufacturer. We do not guarantee that the image listed is the exact product.
Speedworks reserves the right to refuse service to anyone. All shipping/freight cost and time
estimates are just that - Estimates - and fluctuate throughout the year.
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Copyright 2004-2009 Speedworks. All Rights Reserved.
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